CosmoCom is the Future of IP Contact Center Technology. Our unified, all-IP product, CosmoCall Universe, is a carrier-class system for service providers and large scale corporate users that supports multimedia customer interactions via all channels telephone and internet, live and message-based, fixed and wireless in one high-capacity, high-availability, multi-tenant platform. The ...

Global Bay is a wireless technology and services company that delivers mission-critical solutions for enterpises that wish to empower their employees with missioin critial data.

Enterprise Recording Solutions Digital Voice and Screen Recording . Agent Evaluation Mercom Announces Network Attached Storage Option, Centralized Archiving Server, Siemens Ready, Aspect Integration, CSTA, Genesys Integration, Ericsson EDACS Integration ... and more! Open Architecture User Interface Call Database Intelligent Recording IntellAgents2000 IRIS Agent Evaluation Security & Reliability ...