Leading provider of multi-channel contact center services in the Philippines.

WFMwizard is an innovative wizard based complete and affordable Workforce Management solution for small and medium inbound call centers and help desks. WFMwizard includes forecasting calls, staffing and scheduling agents and breaks.

IEX TotalView workforce management and TotalNet call routing products provide multimedia contact center managers tools for increasing agent productivity and reducing operational costs.

Apropos Technology, Inc. develops and markets a leading real-time, multi-channel interaction management application for managing customer interactions across a variety of communications media, including E-mail, Web and Voice. The solution enhances customer relationship management applications, such as sales, marketing and service, through intelligent, value-based management of all ...

Predictive dialers from Database Systems Corp. including ACD systems and IVR systems with computer telephony software and CRM software. PACER predictive dialing system comes with predictive dialer software and CTI software. IVR outsourcing is available.

Envision Telephony, Click2coach call centers for training & quality monitoring. Envision Telephony has introduced Click2Coach for developing well-trained agents with eLearning & quality monitoring.

Global leader of contact center performance management solutions for the enterprise contact center operations. e-talk solutions have been used to build valuable, long-term customer relationships at more than 1500 worldwide contact centers, including insurance, telecom, financial, technology, and manufacturing companies. ...

Global leader of contact center performance management solutions for the enterprise contact center operations. e-talk solutions have been used to build valuable, long-term customer relationships at more than 1500 worldwide contact centers, including insurance, telecom, financial, technology, and manufacturing companies. ...

Elix - a provider of self-service and agent-assisted touchpoint solutions for contact ... Elix and Farabi Bridge the Gap between Contact Center Applications and Legacy Systems Elix integrates Telisma's speech recognition engine ...

Predictive dialers and automated dialers from Stratasoft, Inc. provide powerful telemarketing sales tools that will enhance the productivity and efficiency of any call center.

Telecorp Products Inc. offers a suite of innovative call center solutions, called CentrEE Solutions. The suite encompasses real-time center management needs; historical and statistical reporting;and quality monitoring. With over 3000 clients worldwide, Telecorp's CentrEE Solutions makes automating your contact center just as easy as "Child's Play."

CRM Software Solutions. Telescript's predictive phone dialer can double your contact rate. Call Center Software & Predictive Dialing by Digisoft.

Visit www.whitepajama.com for the latest news on the powerful integration of technologies for customer call centers from White Pajama ...

Noble Systems Corporation develops ATOMS, the fully-integrated inbound and outbound call center solutions for predictive dialing, ACD, call blending, IVR, call recording, ERMS, call monitoring, and web-enabled contacts. Our computer telephony technology and intuitive call center management tools increase the productivity and performance of your contact center.

Perimeter Technology offers a comprehensive suite of call center and call center management products, including VU/ACD-100, Stat-VU, Net-VU Internet ACD, Net-VU E-Mail and Net-VU Softphone.

Call Center Designer and SimACD are the most affordable and complete software tools available for managing your inbound call center.

VHT provides software solutions for Contact Centers which decrease operating costs and increase customer satisfaction. ...

Call Center Customer Services, Non Predictive Auto Outbound Dialing, Calling, Telemarketing Operations and Automated Customer Services.

Predictive dialers and Smart Dialers by Simple Simon using SpitFire technology for predictive dialing, smart dialing, fax broadcasting, voice broadcasting, and email broadcasting.

Free online workforce management tools for forecasting agent staffing requirements at call centres.

Call center monitoring and software by The Customer Experience Management System provides a cost effective quality monitoring and agent evaluation software for call centers that lets you say goodbye to the cassette recorder with complete digital access!!!

IntraNext Systems Advanced Computer Telephony Integration Solutions Today's customers demand customer service representatives to be empowered, knowledgeable resources, able to provide fast, accurate and personal service on the first contact-and every contact! Advanced CTI solutions from IntraNext make it possible. IntraNext Systems is at the forefront of ...

On !Hold, Onhold, Music On Hold, Messages Oh Hold, On Hold !Messages, Advertising On Hold, On Hold !Music, Marketing On Hold, Promotions On Hold, On Hold Radio1 WOHN, !Digital Announcer, !Interalia, !Premier Technologies ...

Cognitor develops and markets a family of enterprise level e-business analytics applications, based on Inteligine, a proprietary learning technology platform. Inteligine is a software engine that observes real-time business events, considers historical data, and intelligently determines which actions will maximize an opportunity or solve a business problem. Cognitor's unique learning technology ...

Engage Technology specialises in Computer Telephony and E-Commerce solutions as the use of these technologies in combination deliver an enhanced customer service product to a company's clients.

Upcoming Events Register now for the ATSI Convention July 11-13, 2002 in Denver! For registration and information call: (603) 362-9489 or go to: www.atsi.org July 11-13 ATSI Denver, CO Booth #s 18-21 & 22-25 Ensure the Future Success of Your Call Center! During ATSI, visit AMTELCO's Innovation Theater More... What's New May 2002 AMTELCO's Infinity Conference Bridge - A Convenient Way to Provide ...

Add TroubleTree to your company's website to put solutions within your customer's reach. TroubleTree will guide your customer to the right answer, every time.

Telemarketing Software para Call-Centers ...