- To Speak to a Customer Representative 305-770-3131 South of SW 216 St 305-891-3131 TTY/TDD (for the hearing impaired) 305-654-6530 E-Mail transit@miamidade.gov Welcome Aboard! Accessible Services Art En Route Bike & Ride Black Heritage Tours Fares Lost & Found Passes Publications Transfers Metrobus Busway Information System Map Ride Guide Routes Service Updates Special-Event Shuttles STS ...www.co.miami-dade.fl.us/transit