Emotional intelligence or Emotional Quotient (EQ) is the capacity for effectively recognizing and managing our own emotions and those of others. Emotions have the potential to get in the way of our most important business relationships. A lack of EQ is the main reason promising careers derail. A critical mass of EQ is the number one reason successful leaders, managers and sales people outperform ...

NbspTuesday, &nbspJune 11, 2002 ...