Cape Consulting's unique methodologies are designed to understand service excellence, to evaluate the processes and behaviours used in service delivery, and to drive continous improvements.

Performance by Design works with organisations to improve human performance through better design and more effective learning, in the UK and internationally ...

Consultants specialising in Customer Contact Strategy & Technology including: Customer Relationship Management [CRM], Computer Telephony [CTI] & Call Centre [Set-up, Centralisation, Outsourcing] ...

Pearce Consulting provides professional consultancy services in Enterprise Process Management, Project Management, Value Management and Change Management ...

Blue Sky Call Centre Consulting & training. Mystery shopper providers, customer service coaching and operational consultancy providers. Experts in sales training, resource planning & forecasting, KPI measurement, interim management, mentoring programs and quality assessment.