- Plain English Services Products Support Training . CRM White Paper , Following up on every suspect, prospect, and opportunity from each of your sources Targeting your most profitable customers Losing customers because of poor service Providing each sales, marketing, service, and support personnel with a 360 degree view info@plain-english.com Phone: (248) 399-8524 Fax: (248) 399-2614 2001 ...www.plain-english.com