- Message from the Cool ICE Service Handler. Form input field names or hyperlink keywords can only contain characters A-Z and 0-9. Keyword/name used is: 'amp;Service'. Use Back function to get back to the previous document. 2001 e-@ction Internet Commerce Enabler ...www.sled.state.sc.us/SLED/default.asp?Category=SCSO&Service=SCSO_01