Resource for call center centre benchmarking, best practices, case studies, technology and reengineering ...

Telephone Doctor Customer Service Training markets products and services which improve the way your organization communicates with customers. Offerings includes training videos, CD-ROMs, workshops, e-learning and keynote presentations.

PHONE PRO builds call management skills through fun, interactive, on-site telephone etiquette and skills training seminars. Customer service representatives, sales agents and support staff learn essential skills they can put to use on their very next call!

Irene Workforce Management Software Award-winning call center workforce management software, optionally available as a subscription service over the internet. Call Center Consulting Thirty years experience optimizing call center performance. Call center reviews and results oriented consulting. Training for Performance Custom training that delivers measurable performance improvements. We ...

Kramer & Associates is a call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up.

The Radclyffe Group, LLC (TRG) is a contact center training and consulting firm that specializes in helping companies deliver World Class Service through their contact centers and field organizations.

PowerHouse Consulting is a Call Center Consulting and Telecommunications Consulting firm founded by Kathleen Peterson providing Call Center Solutions, Call Center Assessments, Call Center Planning, Call Center Training, and Telecommunications Consulting.

Call Center Coach, LLC is dedicated to providing call center professionals with a comprehensive resource package that contains the latest information affecting the customer relationship management industry. We want to help you move your business into the world-class arena.

Oetting & Company, Inc., the leading Customer Contact Center consultants and Call Center consultants providing expert support on CRM program design, technologies, operations, training, compensation planning and outsource management.

CCT Group, Inc. provides custom development and consulting services to call centers and contact centers.

A consulting and training company specializing in call center management ...

The DeGarmo Group was formed in 1996 to synergize the strengths of its staff consultants. Since that time have provided consulting services ranging from a large-scale R&D projects, to presentations for small insurance companies and law firms.

Intervox Group is a management and technology consulting firm specializing in call center and CRM solutions that maximize the value of the customer service function. Services include opportunity assessment, design, implementation, performance management and project management. http://www.intervoxgroup.com ...

TeleSolutions Consulting-full service training, business consulting specializing in call centers, telemarketing firms and outsource service agencies utilizing the telephone as their primary source of customer contact.

Centech Solutions is an international consulting firm. We specialize in call center technology, outsourcing analysis, customer service solutions, and customer satisfaction measurement.

Turn your call center into a profit center with call center sales training and customer service management consulting.

Home Careers Contact VorTecs is a professional services and consulting company dedicated to developing, optimizing, and expanding the capabilities and performance of contact centers. Top Ten Secrets to optimizing your center. Take Our 2 minute Survey Find out how your center stacks up. Customer Support 2001 VorTecs, Incorporated 1-866-VorTecs ...

Phonedetail.com offers telecommunications consulting to companies utilizing toll free services. Software expertise includes AT&T Track-It and Billing Edge.

A recognized leader in Call Center Services. We specialize in innovative teleservice solutions to maximize efficiency, increase profitablitiy, and maintain cost. ...

Sandra Steen & Associates, Inc. is a training and consulting firm specializing in the call center industry. Ms. Steen's motivational edge brings participants to new levels of quality that can directly impact your bottom line.

Call Center Outsourcing ...

Energy Enterprises The place to get your call center energized! Increase sales, enhance customer service. Maximize the performance of your telemarketing departments. Training, Consulting, Workshops, Ask Sherri, more ...

Offering customer relationship management, customer support call center solutions and a customer support center.

Automatic do not call list protection for call centers ...