CommWeb is a one-stop guide to advanced communication systems, networks and the convergence of voice, data and the internet ...
www.callcentermagazine.com
TMCnet.com: News, articles, columns, and more on communications and call center technology solutions.
To sign up for the Newsletter June Great Debate-Effective Training Programs Online Sessions CRM Column Legal Column Purchase Expeditor Market News and View RInbound is Your Answer Free Contact Center Workstation Click here for other Offers For Contact Center and Customer Relationship Management Professionals The CRMXchange is your place on the Internet for an exchange of information on customer ...
Resource for call center centre benchmarking, best practices, case studies, technology and reengineering ...
EOn Communications Corporation designs, develops, and markets products that help enterprises communicate more effectively and efficiently with their customers. Our next-generation communications systems, adjunct servers and software integrate and manage voice, e-mail and Internet communications for customer contact centers and general business applications.
Dytel automated attentdant and voicemail products and service from Communitech, nationwide supplier of voice mail solutions since 1983.
Plant Equipment, Inc. develops computer telephony integration (CTI) based products for mission critical applications such as utility communications, financial trading, public safety / 9-1-1, campus environments, large business complexes, hotels, casinos and other emergency telecommunications networks.
Call Center Ops - it's about call center operations management. Includes call center jobs, discussion forum, resources for call centers, magazines and newsletters about call centers, call center seminars and events.
Call Centre Manager Know How, Contact Centre, Contact Centre, CRM & Contact Centre , experience exchange. call center improvement ...
Telephone Doctor Customer Service Training markets products and services which improve the way your organization communicates with customers. Offerings includes training videos, CD-ROMs, workshops, e-learning and keynote presentations.
PHONE PRO builds call management skills through fun, interactive, on-site telephone etiquette and skills training seminars. Customer service representatives, sales agents and support staff learn essential skills they can put to use on their very next call!
Scoreboards and LED Moving Message Signs (also called ACD readerboards, marquees, and wallboards) used in communicatiing timely information.
Irene Workforce Management Software Award-winning call center workforce management software, optionally available as a subscription service over the internet. Call Center Consulting Thirty years experience optimizing call center performance. Call center reviews and results oriented consulting. Training for Performance Custom training that delivers measurable performance improvements. We ...
CALL CENTRE focus is the first European telebusiness magazine to target the call centre industry. Free registration, free subscription to telebusiness professionals, hundreds of articles to browse ...
European web call centre offering: outsourcing and crm solutions for inbound help desk, outbound telemarketing, ivr and lead generation etc.
Connextions provides outsourced call center, fulfillment, supply chain management, contract packaging, Web development, CRM, and information technology services ranging from inbound/outbound programs, sales, customer service, tech support, lead generation to kitting, assembly, 3rd party logistics, inventory management, and warehousing.
Our leading-edge, multi-channel communications technology maximizes customer contact by telephone, fax, e-mail, live text chat, collaborative browsing or voice over Internet Protocol.
Professional Services Managed Services Enterprise Software Services About Alorica Services & Solutions In the News Career Contacts Home 1999-2002, Alorica Inc. SM All Rights Reserved. Legal Information Privacy Statement Power Behind Service! Looking to grow profits, increase sales and realize the full value of customer relationships Then...ALORICA INC.SM is your one-stop, full service ...
Solutions: GoldMine 5 SFA, FrontOffice 2000 CRM, GoldMine eBusiness software. HEAT 6.0 support, customer service, web self service & asset tracking
Visit www.whitepajama.com for the latest news on the powerful integration of technologies for customer call centers from White Pajama ...
The Connection is an award winning inbound telemarketing call center and service agancy that provides outsourced inbound teleservices for major corporations.
At Alta Resources, we offer interactive call center solutions using leading edge technology and a qualified, experienced staff of professionals.
LiveAssistance is an Internet customer service solution. live customer service, online ordering, technical support, answering service, lead generation, call center, sales support, live answer, CRM, Customer Relationship Management, ASP, Application Service Provider.
Kramer & Associates is a call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up.
www.kramerandassociates.com
Disaster Recovery, Crisis Management, Ohio call center based in Columbus, Ohio, Messageplex has been providing anserwing service and customer relations services for over 40 years. By combining the best of CRM and technology, Messageplex uses the best programs availible to call center environments to provide Ohio answering service and Columbus call center solutions. Messageplex not only provides ...
Web Customer Services: Technology for Customer Services.
www.webcustomerservices.com
Take a Look: Tour Center Partners Top 10 Reasons to Outsource Services | Advantages | Quality Plus | About CP | Contact Us | Site Map ...
NetCustomer is a suite of outsourced customer services for eBusiness.
Outbound Focus: best practice issues for outbound call centers; phone dialing law and its effects on telesales, teleservices and telemarketing pros.
Alerts services and products include: call center services, telephone systems, and networking. Alert's specialists are knowledgeable in the sensitivities of sophisticated businesses, which makes them proficient to the complexities of call processing. Therefore, they realize how important it is that Alert's services and products reflect the image that its clients choose to communicate. There is ...
The Radclyffe Group, LLC (TRG) is a contact center training and consulting firm that specializes in helping companies deliver World Class Service through their contact centers and field organizations.
Complete solution for the online business. Phone and web Order Taking and Answering Services, LiveOnlineHelp(chat), Product Fulfillment, Merchant Accounts. LOW monthly minimums. Spanish Speaking Operators ...
Leading tax-efficient asset manager selects BOA platform for managed account program SoftPak releases the Managed Account Rebalancing System SoftPak releases Swing version of Equity Analytics Suite Profit Through Technology... SoftPak is a leading provider of automated and integrated software solutions and services for the asset management industry. Our solutions enable clients to run their ...
IVR, contact, data automation, e-payment products, Sonant Corporation supplies customized phone- and web-based contact automation and e-payment systems for business and government. Sonant systems are designed to improve agent productivity and increase service and revenues.
Telemarketing : Telemarketing is the most interactive marketing medium available. Telemarketing allows you to...
www.5star-telemarketing.com
PATLive gives you voice mail, and access to your e-mail and faxes all in one place, whether you're in your office, on the road or on the Web. . . Hello Mrs. Jones. You have 50 new orders . . . PATLive gives you innovative ...
PowerHouse Consulting is a Call Center Consulting and Telecommunications Consulting firm founded by Kathleen Peterson providing Call Center Solutions, Call Center Assessments, Call Center Planning, Call Center Training, and Telecommunications Consulting.
MCCT is IVR solutions, telephony, contact centers, application software, conferencing, voice recognition, Text-to-Speech, Dialogic voice processing, superior 24/7 service, ANI-blocking, CSR, UNIX platform.
Live Chat One-way Video We are a Phoenix, Arizona based 24 x 7 specialized call center and telecommunications company providing a human interface to the electronic world throughout the United States and Canada. We can improve your customer service levels and increase your revenues. Let our experienced customer service representatives take your 800 number, e-mail or web originated orders, dealer ...
Telemarketing services from Performance marketing - Call centre specialising in sales lead generation and telephone marketing services ...
Airpage provides call center, help desk, inbound/outbound telemarketing, answering service, live telephone operators, order taking, paging, call escalation and virtual office services. We have live operators on duty 24 hours every day with prompt, professional service.
Outsourced call center experts in customer support, outbound telemarketing, direct response, lead generation and help desk. UTR offers the best value in the latest call center technologies, web enabled services and outsourced customer support, telemarketing and lead generation.
We find, for free, the right call center for your local or international telemarketing, customer service or help desk needs - and save you up to 30% off your campaign costs.
Telemarketing Inbound Call Center Internet, Catalog & Direct Mail Order Taking, Dealer Locator, Ad Response, Telephone Answering Service, 24 hrs, 7 days ...
Call Center Coach, LLC is dedicated to providing call center professionals with a comprehensive resource package that contains the latest information affecting the customer relationship management industry. We want to help you move your business into the world-class arena.
Oetting & Company, Inc., the leading Customer Contact Center consultants and Call Center consultants providing expert support on CRM program design, technologies, operations, training, compensation planning and outsource management.
Copyright 1999, AmeriCall International, Inc. all rights reserved. ...
Extend Communications speacializes in Business to Business and Business to Consumer inbound telemarketing. A 24 hour call centre offering overflow/after hours response programs ...
ClienTEL Plus is a blended customer service call center offering web enabled and telesales solutions to help you close sales faster, with greater profit and customer loyalty. We provide our international clients with inbound customer service, order entry and fulfillment, credit card authorization, customized reporting and outbound customer service satisfaction service offerings.
Experts in inbound web enabled order taking and customer service, specializing in Customer Relationship Management (CRM). Our advanced internet call centers feature online web based order entry, crm services and 800 numbers.
Manufacturer of Electronic Readerboard LED Display's for Call Centers, Multi-channel Communication Systems and Contract Manufacturing Services.
CCT Group, Inc. provides custom development and consulting services to call centers and contact centers.
Experts in inbound web enabled order taking and customer service, specializing in Customer Relationship Management (CRM). Our advanced internet call centers feature online web based order entry, crm services and 800 numbers.
www.teampremier.net/index.html
Computerized answering service and order taking center. Call for a free customized quote. We're the best!
User group for Mosaix predictive dialer systems ...
A consulting and training company specializing in call center management ...
Torcom, one of America's finest call centers, has been providing a wide array of professional call center services for over 20 years. Torcom is the answer to your order taking, answering service, fulfillment, and call center problems. Let our friendly, professional operators and experienced IT personnel set up and manage your accounts with precision and care. Please feel free to look around our ...
Order fulfillment services, call center, telephone answering service, order taking, telemarketing, voice mail, telecommunications services ...
In order to best serve our varied clientele and fulfill your individual informational needs, please select below the category most applicable to you. In 1986, Buehner-Fry, Inc. began providing call management services to the vacation rental and corporate housing industries. By combining new and old technologies, innovative strategies and superior support, we developed value-rich products that ...
MASCO Services, Inc. - Telecommunications & Customer Care Services ...
www.msicommunications.com
The DeGarmo Group was formed in 1996 to synergize the strengths of its staff consultants. Since that time have provided consulting services ranging from a large-scale R&D projects, to presentations for small insurance companies and law firms.
A business to business and business to consumer call center offering a complete matrix of teleservices; outbound & inbound, sales, customer service, lead development, publishing re-qualification and acquisition. We offer manual, preview, and predictive dialing, custom programs and scripting. We are fully audited and offer precise information collection and custom reporting. ...
Available to assist you all day, everyday since 1946. Chesapeake TeleServices offers high quality call center services customized to meet your needs.
TeleNetwork provides outsourced helpdesk services to companies seeking ISP, ASP, Desktop technical support and customer service. Our services include ISP, ASP, Desktop technical support and customer service. Our custom CD packages enable you to use your installation package as a marketing tool taking advantage of powerful direct mail and storefront advertising models. Real-time tracking, ...
Panalog call accounting software for panasonic telephone systems ...
PIKE Communications, a full service 24/7 Call Center since 1980, offers Inbound Telemarketing including catalog & web sales and literature requests. Outbound Telemarketing includes customer service, lead generation and list cleaning services.
www.pikecommunications.com
Call center specializing order taking, customer service, technical support, 24 hours, 7 days a week! Catalog & direct mail order taking, dealer locate, ad response, telephone answering service & more.
www.allwestcallcenters.com
Tel-Us is a 24 hour call center which provides 800 Order Taking, Traditional Telephone Answering, Voice Mail, Lead Generation, and other inbound telemarketing services. TEL-US.
Call Center Guide .COM - Your source for product information on telemarketing, telephone customer service and teleservices.
Intervox Group is a management and technology consulting firm specializing in call center and CRM solutions that maximize the value of the customer service function. Services include opportunity assessment, design, implementation, performance management and project management. http://www.intervoxgroup.com ...
CallMessaging.com is proud to offer the best in telephone answering and online messaging services. We are committed to providing solutions to reduce in house costs and increase your business's revenue potential. Find Out More.. Features and Benefits Operate 24 hours a day, 365 days a year. Fully Internet Enabled. State of the art technology and telephony. Toll free number to receive message from ...
Call Center Solution, Live Agent, Help Desk, Order Entry, Customer Support, CRM, in Chicago ...
TeleSolutions Consulting-full service training, business consulting specializing in call centers, telemarketing firms and outsource service agencies utilizing the telephone as their primary source of customer contact.
Select an option - Clients Login Toll Free Calls Message Management The IMI Mall All About IMI Integrated Messaging Inc. is the leader in telephone answering, paging, and 1-800 call processing, providing complete, professional, 24-hour service. We have been servicing individuals and corporations across North America since 1974, keeping our selves and our clients at the cutting edge of ...
Centech Solutions is an international consulting firm. We specialize in call center technology, outsourcing analysis, customer service solutions, and customer satisfaction measurement.
At Answering Service Professionals we strive to assure our client's business runs simple and efficient. We customize every account to best suit your needs at affordable rates. Information on each client is programmed and available for our Tele-Reps with one key stroke.
Turn your call center into a profit center with call center sales training and customer service management consulting.
Home Careers Contact VorTecs is a professional services and consulting company dedicated to developing, optimizing, and expanding the capabilities and performance of contact centers. Top Ten Secrets to optimizing your center. Take Our 2 minute Survey Find out how your center stacks up. Customer Support 2001 VorTecs, Incorporated 1-866-VorTecs ...
www.independent-telecom.com
Phonedetail.com offers telecommunications consulting to companies utilizing toll free services. Software expertise includes AT&T Track-It and Billing Edge.
A recognized leader in Call Center Services. We specialize in innovative teleservice solutions to maximize efficiency, increase profitablitiy, and maintain cost. ...
Answering Service, Live Telephone Answering Services, Voice Mail Services and Order Entry Services
Call Center, Telephone Answering Service, Order Taking, Paging, Voice Mail ...
Hispanic Teleservices Corporation is the world's leading provider of outsourced customer care for the global Hispanic market. ...
Golden Voice Technology & Training, LLC. a world leader in telecommunications products and services.
Use our predictive telemarketing phone dialer from your PC for just $100 ...
Sandra Steen & Associates, Inc. is a training and consulting firm specializing in the call center industry. Ms. Steen's motivational edge brings participants to new levels of quality that can directly impact your bottom line.
All Pro Call Center, Tommorrow's Call Center....TODAY ...
Live, real-time customer support service for e-commerce businesses on the web.
Call Center Outsourcing ...
Energy Enterprises The place to get your call center energized! Increase sales, enhance customer service. Maximize the performance of your telemarketing departments. Training, Consulting, Workshops, Ask Sherri, more ...
www.energyenterprises.com
Provides total call centre solutions, specializing in teleservices, telesales, teleshop, telemarketing and more.
Outsourcing of call center and help desk support by PAI to provide solutions for customer service and problem management.
Other answering services refer their most difficult accounts to Focus answering service. Let Focus Call Center handle your internet calls, ordertaking, credit card authorization, fulfillment, inbound / outbound telemarketing and voice mail. We will work hard for you!
Alliance Communications is a 24 hour call center and answering service providing business communications services that enhance response, customer service, and help desk service for small and large business.
alliancecommunications.com
Customer satisfaction is a primary management focus of North American business and at Advantage Interactive Corporation we understand the critical role that HR plays in this effort from the initial hire through to the crucial and direct impact it makes on your customer. David Longden, President and CEO solutions@advantageinteractive.com ...
www.advantageinteractive.com
We provide outsourced call center and fulfillment services for small-to-medium sized companies.
Connect Plus, LLC provides a full line of services designed to keep you and your customers connected. While you aim for business success, let us answer your phones when you are too busy, efficiently process your customer orders 24 hours a day, help you recruit and screen new applicants and manage all your billing needs.
24-hour answering service and inbound call center, offering outsourcing solutions for your call traffic via the telephone and internet ...
Offering customer relationship management, customer support call center solutions and a customer support center.
www.customer-call-center.com
Your Professional Telephone Answering Service. We feature Inbound Telemarketing, Voice Mail, and Message Delivery Services. Here to serve you 24 hours a day 7 days a week.
The Active Group offers a full spectrum of Customer Relations Management solutions, from proactive positive customer interaction programs to third-party receivables management and collections.
Offering Call Center Strategies, call center management and customer service.
www.callcenters.communication-hub.com
Welcome to the online home of Summit Circuit. The Summit Circuit mission is to provide independent information and strategic vision to the contact center community. We fulfill this mandate through our Summit Circuit events and our monthly online journal, e-Summit International. We have succeeded in creating a unique and truly valuable forum for the contact center community in which end-users can ...
24-hour call center providing live operator services. Nationwide toll-free telephone answering, order taking, and dealer locator services. (800-232-3321) ...
Answering Services: Live operators answering your phones or taking your orders 24 hrs. a day. Answering Service Operators handling your messages or taking your business or Internet product orders. Messages, Orders and Order Fulfillment services available.
Outsourced Telemarketing Services. Let our service bureau increase your sales. Customer care management services by experienced professionals.
Eagle Message Center is the midwest premiere telephone answering service providing complete communication and web catalog solutions for businesses.
www.eagletask.com/message_center/messagectr.htm
Coast to Coast 9310 South US 1 Port Saint Lucie, FL 34952 800 331-1536 / 772 337- 9002 / Fax 772 337- 0627 No One ---- compares, to IDC ---- for generating Profitable Leads! Home | Pickup Leads Here | Real Estate leads | Mortgage Leads | Other Sales Leads Call Center Services | Direct Mail Services | Prospecting Lists | Contact Us | ...
Predictive Dialers, Telemarketing Software and Autodialers including complete predictive dialer systems with computer telephony integration and call center software by Chase Data Corp.
Automatic do not call list protection for call centers ...
www.donotcallprotection.com
Welcome to Call Center Headsets .COM, your source for information on Plantronics, GN Netcom, UNEX and ACS telephone headsets for the call center.
www.callcenterheadsets.com
Even though technology is a key driver in our industry, no substitute exists for a caring, helpful human voice. Answerwest.com's commitment to excellence is shared by its management and operational personnel throughout the organization. We have been able to attract and retain highly-qualified personnel in all areas of our business and provide the highest level of support available in the ...
Thank you for visiting Absent Answer, your one stop shop for call center services: Including 24 hour answering service, messaging services, Customer Service and Support, inbound Telephone or on-line order taking, Interactive Voice Response (IVR), Telemarketing, enrollment services and a whole lot more.
A state-of-the-art call center that offers world class custom solutions to fit your business needs.
www.atlantictelecenter.com
Insight. Online. Innovative Interaction Solutions for Customer Relationship Management. Tailored customer service solutions available to all organizations.